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# Trading partners, and what they see

Last checked 2026-11-12

A trading partner is a business you have connected with on to.co. One of you invites the other, the other accepts, and you are partners on both sides. Then you can send each other requests for quote, quotes, orders, invoices and credit notes on to.co.

Open **Trading partners** in my.to.co to see yours. Owners and Finance members invite, change and end partnerships. Other roles can see the list but not change it.

## What a partner sees

Connecting does not share documents. A partner sees:

- the parts of your **Trading profile** you show it, such as how to pay you and where to send invoices;
- the documents you send it, and the ones it sends you;
- documents from Xero only if you turn on sharing with it (below).

A partner never sees your tags, your reference for it, your coding, or a document made out to another business.

To see what a partner shows you, open it in **Trading partners** and choose **See what they share with you**.

## Your trading profile

Your **Trading profile** says how to trade with you: team contacts, how to pay you, where to send invoices and goods, your terms, identifiers such as your VAT number, and shared documents. Only confirmed trading partners can see it. It is never on your public page.

Each part starts with a default. Customers see how to pay you and who handles their account. Suppliers see where to send invoices and goods. To change it, choose **Who can see this** on that part: **All partners**, **All suppliers** or **All customers**, and, if you like, only those with certain tags.

Your Pay details always reach customers, and only while the Pay button is on your page.

## Customer, supplier or adviser

Under **They are your**, say what each partner is to you: customer, supplier or adviser. It is how you see them. They choose what you are to them.

## Tags and your reference

Tags are yours. Partners never see them. Use them to find partners, and to choose which partners see parts of your trading profile. **Your reference**, such as your account number for them, is seen only by people in your account.

## Share documents from Xero

With Xero connected, you can let a partner open documents from your books that are made out to it. Open the partner, then under **Sharing documents** choose **Turn on sharing**. Choose:

- which documents: invoices, credit notes, or both;
- which way: those you issue to them, those they send you, or both;
- from which date, and whether to include earlier documents;
- an end date, if you want one. Without one, sharing lasts until you turn it off or the partnership ends.

Each time the partner opens one, to.co reads it from Xero. It keeps no copy. Drafts are never shared. Every open is recorded in your audit log. To stop, choose **Turn off sharing**.

## End a partnership

Open the partner and choose **End partnership**. It ends on both sides. Anything you share with them as a partner stops at once, and so does what they share with you. Documents already sent stay with each of you. To trade again, one of you invites the other.